Privacy policy
Last updated 11 September 2026
This policy describes which personal data Levizi processes when you use levizi.com and the Levizi app, why we do it, and what rights you have.
Who is responsible
Levizi is responsible for the personal data on the platform. When you book a car, the rental company receives the booking details. The rental company is an independent business and is itself responsible for how it uses the details in the rental.
What data we process
Account: email address or mobile number, name and password (the password is stored encrypted and cannot be read by us). Bookings: name, email, phone number, car, dates, price and anything you write in the booking. Driver's licence: a photo of your licence if you upload one – most rental companies require it, some don't. Reviews you write or receive. Technical information: approximate country based on your IP address, chosen language, and which cars are viewed, linked to your account if you are signed in.
Why
To carry out the booking and give the rental company what it needs to hand over the car (contract). To send confirmations and reminders by email, SMS and WhatsApp (contract). To prevent abuse and fraud (legitimate interest). To comply with bookkeeping law (legal obligation).
Who receives the data
The rental company you book with. Service providers that only process the data on our behalf: Supabase (database, sign-in and file storage, in the EU), Vercel (website hosting), Resend (email), Twilio (SMS and WhatsApp), and Anthropic and Hugging Face (AI features such as translation, summaries and image generation). Providers outside the EU are used under the European Commission's standard contractual clauses. We never sell personal data.
Cookies
We only use the cookies needed for sign-in and language choice. No advertising or analytics cookies and no third-party trackers.
How long we keep data
Account details are kept as long as you have an account. Bookings and records are kept for seven years for bookkeeping. When you close your account, sign-in is blocked and your profile is anonymised; bookings and a copy of the account details are kept as long as they are needed for bookkeeping, disputes and preventing abuse.
Your rights
You have the right to know what data we hold about you, to have errors corrected, to have data erased or restricted where the law allows, to object to processing, and to receive your data in a machine-readable format. You can also complain to the Swedish Authority for Privacy Protection (IMY).
Contact
Questions about your personal data, or want to exercise your rights? Email admin@levizi.com.
admin@levizi.com